Leadership
We recognized that in order to deliver quality service, we needed the best trained and most experienced regional support staff in the industry; and a regional management team empowered to make decisions. ESCFederal’s local touch is delivered by personal, hands-on interaction with our customers, providing the best response and follow through in the business. Combine this with an operating system customized to meet the individual needs of each customer, and you’ve got a service-oriendted company like no other.
Paul Rossi
President & CEO
Paul has been involved within the growth of ESCFederal for over 30 years. His early career in finance and financial & corporate business consulting has supported him to becoming President & CEO. Over the years, Paul has been instrumental in the growth of ESCFederal through his knowledge and expertise within the industry as well as being known as a seasoned executive with visionary leadership.
Mitchell Saifer
Chief Operations Officer
Mitch joined the team in 2013 with over 24 years of experience in the custodial and maintenance industry. He began in the custodial business for a regional janitorial supply firm in New Jersey, then went on to run a successful consulting firm for cleaning companies looking to expand their business and add sustainable products and practices to their business. His experience includes Parx Casino, where he created an EVS program and staffing for their opening in 2007, and the University of Pennsylvania, where he oversaw their housekeeping department for 4 years ($25 million budget with over 470 Teamster housekeepers). Mitch is a graduate of the University of Pennsylvania and proud father of 3 kids.
Bobby Walters
Chief Revenue Officer
As the CRO, Bobby supports his team by overseeing all revenue and marketing for ESCFederal. Standardization and management of the strategic growth initiatives for the business development team coupled with creating marketing strategies are a few of his responsibilities. Prior, Bobby served as Senior Vice President of Client Relations and Business Development and as Vice President of Operations & Business Development and as the South Central Business Unit Manager for ESCFederal. Bobby’s previous experience includes directing operations and management for restaurant groups and servicing the financial/banking industries. A veteran of the U.S Navy, Bobby holds a Bachelor’s degree from the University of Florida and an MBA from the University of Tennessee. Bobby currently enjoys life in Frisco, TX with his amazing son.
Bryan D. Jackson Jr
National Director of Operations
Bryan joined the team in August of 2001 and brings more than 20 years of facility management experience. Bryan is committed to ensuring safe working conditions. Delivering first-class service in the safest manner possible is our priority as a team. Bryan ensures this by leading and inspiring with the utmost honesty, integrity, and compassion.
Roger Manseau
Executive Vice President
Roger has been with the company for more than 20 years. He has extensive experience in sales, sales management, contract management and operations management. Roger’s core values of integrity and professionalism are demonstrated in his approach to customer, co-worker and partner relationships.
Luis A. Aguilar
Executive Vice President
Luis joined the team in 2004. He oversees the day-to-day of several of the company’s high-profile accounts in California, Arizona, Nevada, Utah, Colorado, and Nebraska. Luis brings more than 12 years of Hospitality services experience that together with over 16 years as an Operator in the Janitorial/Facilities Industry provide an amazing blend of service-oriented operating skills to our customers. He graduated from Universidad de Occidente with a degree in Business and Finances.
Ken Raffensberger
Executive Vice President
Ken joined the team in 1994 and brings more than 31 years of shopping center management experience, including working as VP/GM with the Rouse company and GM for Westfield in Los Angeles. He is responsible for business development, long-term customer satisfaction and partner solutions. Ken is a member of IFMA and ICSC. He is a graduate of Baltimore’s Culinary Arts Institute. Ken is married, a father of three, and grandfather of three.
Deborah A. Thomas
Vice President Human Resources & Risk Management
Debbie brings more than 26 years of experience managing risk for national providers in the building services and insurance industries. For our family of companies, Debbie manages the risk and HR activities. Debbie is a mother two, and is a passionate advocate for educational issues in the special needs community.
Jeffrey A. Schneider
Senior Vice President of Client Relations and Business Development
With more than 28 years’ experience, Jeff had worked in nearly every aspect of the facility management industry and is a proud graduate of ServiceMaster’s Executive MBA program and Aramark’s Executive Leadership Institute. He has specialized in creating innovative solutions, challenging the status quo while maintaining trust and initiating integrated facility management solutions to position organizations for success. Jeff is known for his ability to forge long-term relationships between team members and clients. Jeff is a member of IFMA, APPA and Washburn University Alumni Association. When not at work, Jeff is a proud and passionate breeder of Rhodesian Ridgebacks, beautiful dogs known for their formidable power, dedication and courage.
Eric Stangle
Vice President of Facility Services
Eric joined the team in 2005, and has over 20 years of experience in Commercial Property Operations including 5 years with the Mills Corporation. During his tenure, Eric served 3 years as an Operations Consultant for a shopping center developer in South America, performing comprehensive assessments and recommendations on all facets of shopping center operations. As a former member of the United States Air Force, Eric has implemented the structure, honesty, and integrity learned in order to better operate a multitude of properties on a national scale. Eric is married with 3 children, and currently lives in beautiful Phoenix, AZ.
Jaime Parpart
Senior Account Executive/Marketing Director
Jaime joined the team in 2014 and brings over 25 years of experience across all levels of corporate and clinical organizations. She currently oversees sales operations in Colorado, Utah and Arizona, while also leading company-wide marketing efforts.
Jaime has a proven track record of success in promoting services and products, maximizing sales with existing clients, and driving growth through strategic initiatives. Known for her ethical approach, versatility, and client-focused mindset, Jaime consistently goes above and beyond to support both clients and colleagues. She is recognized in the commercial real estate industry as a knowledgeable and trusted resource by customers, mentees, and peers, and is highly respected by professionals, colleagues, and even competitors in the industry.
Jaime is a proud graduate of Arizona State University with a strong commitment to community advocacy. Outside of her professional life, she dedicates her time to animal rescue efforts and is passionate about educating the public on animal welfare and related initiatives.
Andrew Saurman
Senior Account Executive
Andrew joined the team in 2019 and has over 10 years of experience in the facilities management, sales, and vendor relations roles. Andrew specializes in the growth of new and existing business relationships. He thrives on operational efficiency, sustainability, and collaborating with clients to develop customized facility solutions. Andrew enjoys spending time in the Pennsylvania outdoors playing golf, skiing, and studying local horticulture.
Jesse Luke
Vice President of Operations & Business Development
Jesse joined ESCFederal in 2023 as the Vice President of Operations & Business Development. Jesse assists to retain and expand current business relationships while growing new strategic partnerships. Jesse’s previous experience of over ten years includes directing Risk & Safety programs, leading operations, account management and sales teams across various verticals in risk, disaster solutions, facilities, maintenance, and environmental/janitorial services. Jesse is a graduate of the University of Mississippi, lives in Houston, TX with his wife, and is a proud volunteer/advocate for the Cystic Fibrosis Foundation.
Rhonda Mathies
Regional Account Executive
Rhonda Mathies serves as a Regional Account Executive, overseeing several states’ business development and operations. Rhonda joined with over 25 years of experience in multi-state facility and janitorial management, hospitality, warehouse, and commercial cleaning services. Based in Kansas City, KS, Rhonda has a proven track record of solid fiscal stewardship, regional account management, and stakeholder-centered consensus building. Prior, Rhonda served as the Director of Guest Services at The Intercontinental Hotel at the Plaza. Rhonda holds a degree in Business Management from Johnson County Community College and exhibits strategic vision, business management, meeting facilitation, budgetary aptitude, problem-solving, and project management on a daily basis. She is a strong communicator, policy developer, consensus builder, and team-oriented leader with expertise in facilities maintenance, talent acquisition, recruiting, and human resources.
