Leadership
“We recognized that in order to deliver quality service, we needed the best trained and most experienced regional support staff in the industry; and a regional management team empowered to make decisions. ESCFederal’s local touch is delivered by personal, hands-on interaction with our customers, providing the best response and follow through in the business. Combine this with an operating system customized to meet the individual needs of each customer, and you’ve got a service-oriented company like no other.”
Paul Rossi
President & CEO
Paul has been involved within the growth of ESCFederal for over 30 years. His early career in finance and financial & corporate business consulting has supported him to becoming President & CEO. Over the years, Paul has been instrumental in the growth of ESCFederal through his knowledge and expertise within the industry as well as being known as a seasoned executive with visionary leadership.
Roger Manseau
COO – Western Region
Roger has been with the company for more than 20 years. He has extensive experience in sales, sales management, contract management and operations management. Roger’s core values of integrity and professionalism are demonstrated in his approach to customer, co-worker and partner relationships.
Mitchell Saifer
COO – Eastern Region
Mitch joined the team in 2013 with over 24 years of experience in the custodial and maintenance industry. He began in the custodial business for a regional janitorial supply firm in New Jersey, then went on to run a successful consulting firm for cleaning companies looking to expand their business and add sustainable products and practices to their business. His experience includes Parx Casino, where he created an EVS program and staffing for their opening in 2007, and the University of Pennsylvania, where he oversaw their housekeeping department for 4 years ($25 million budget with over 470 Teamster housekeepers). Mitch is a graduate of the University of Pennsylvania and proud father of 3 kids.
Deborah A. Thomas
Vice President Human Resources & Risk Management
Debbie brings more than 26 years of experience managing risk for national providers in the building services and insurance industries. For our family of companies, Debbie manages the risk and HR activities. Debbie is a mother two, and is a passionate advocate for educational issues in the special needs community.
Ken Raffensberger
Executive Vice President
Ken joined the team in 1994 and brings more than 31 years of shopping center management experience, including working as VP/GM with the Rouse company and GM for Westfield in Los Angeles. He is responsible for business development, long-term customer satisfaction and partner solutions. Ken is a member of IFMA and ICSC. He is a graduate of Baltimore’s Culinary Arts Institute. Ken is married, a father of three, and grandfather of three.
Bryan D. Jackson Jr
Senior Vice President of Operations for Eastern Region
Bryan joined the team in August of 2001 and brings more than 20 years of facility management experience. Bryan is committed to ensuring safe working conditions. Delivering first-class service in the safest manner possible is our priority as a team. Bryan ensures this by leading and inspiring with the utmost honesty, integrity, and compassion.
Bobby Walters
Senior Vice President of Client Relations and Business Development
Bobby is Senior Vice President of Client Relations and Business Development, and helps to maintain and expand strategic business relationships. Prior, Bobby served as Vice President of Operations & Business Development and as the South Central Business Unit Manager for ESCFederal. Bobby’s previous experience includes directing operations and management for restaurant groups and servicing the financial/banking industries. A veteran of the U.S Navy, Bobby holds a Bachelor’s degree from the University of Florida and an MBA from the University of Tennessee. Bobby currently enjoys life in Dallas, TX with his son.
Jeffrey A. Schneider
Senior Vice President of Client Relations and Business Development
With more than 28 years’ experience, Jeff had worked in nearly every aspect of the facility management industry and is a proud graduate of ServiceMaster’s Executive MBA program and Aramark’s Executive Leadership Institute. He has specialized in creating innovative solutions, challenging the status quo while maintaining trust and initiating integrated facility management solutions to position organizations for success. Jeff is known for his ability to forge long-term relationships between team members and clients. Jeff is a member of IFMA, APPA and Washburn University Alumni Association. When not at work, Jeff is a proud and passionate breeder of Rhodesian Ridgebacks, beautiful dogs known for their formidable power, dedication and courage.
Luis A. Aguilar
Senior Vice President of Operations for Western Region
Luis joined the team in 2004. He oversees the day-to-day of several of the company’s high-profile accounts in California, Arizona, Nevada, Utah, Colorado, and Nebraska. Luis brings more than 12 years of Hospitality services experience that together with over 16 years as an Operator in the Janitorial/Facilities Industry provide an amazing blend of service-oriented operating skills to our customers. He graduated from Universidad de Occidente with a degree in Business and Finances.
Eric Stangle
Vice President of Facility Services
Eric joined the team in 2005, and has over 20 years of experience in Commercial Property Operations including 5 years with the Mills Corporation. During his tenure, Eric served 3 years as an Operations Consultant for a shopping center developer in South America, performing comprehensive assessments and recommendations on all facets of shopping center operations. As a former member of the United States Air Force, Eric has implemented the structure, honesty, and integrity learned in order to better operate a multitude of properties on a national scale. Eric is married with 3 children, and currently lives in beautiful Phoenix, AZ.
Jaime Parpart
Senior Account Executive/Marketing Director
Jaime joined the team in 2014 and has over 21 years of experience working with individuals at all levels of corporate and clinical organizations. She manages sales for Colorado and Arizona as well as marketing company wide. She demonstrates success in promoting services and products while maximizing sales of existing clients. Jaime is an ethical, versatile, and service-centric professional renowned for going above and beyond while being highly , professionals, colleagues and competitors. She has been recognized as a knowledgeable resource for customers, mentees and colleagues alike.
Andrew Saurman
Senior Account Executive
Andrew joined the team in 2019 and has over 10 years of experience in the facilities management, sales, and vendor relations roles. Andrew specializes in the growth of new and existing business relationships. He thrives on operational efficiency, sustainability, and collaborating with clients to develop customized facility solutions. Andrew enjoys spending time in the Pennsylvania outdoors playing golf, skiing, and studying local horticulture.
